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Coloplast Care

Ostomy care

Here to help

At Charter we offer a range of services to help you manage your condition and get on with doing the things you love to do.

Complimentary items and services

Complimentary items and services

In addition to your prescription items we provide a range of complimentary products specifically designed to support your routine, available on request when you place your orders.

Complimentary items include:

- Dry wipes
- Disposable bags
- Wet wipes


Cutting Service

We know each stoma is unique and getting a good fit is essential to the health of your skin. Use our cutting guide to send us your exact measurements and we will pre-cut your bags using laser technology to ensure you have the perfect fit every time.

Coloplast Care

Life with an ostomy is never straight forward. But your ostomy should never hold you back; with tailored advice, inspiration and the latest news on medical updates sent directly to your email inbox, Coloplast Care helps you find your way, step by step.

Find out more about Coloplast Care

Out and about

Travelling Abroad 

If travelling abroad please ensure you have enough supplies to last the duration of your holiday. In the event you have an emergency please feel free to contact the Coloplast office in the country of your destination. They can support you with any queries you may have, as well as provide you with information on how best to get the supplies you need. Click here for a list of Coloplast offices around the world. 

Ostomy support groups and other relevant links

Ostomy support groups


Colostomy UK  
Tel: 0118 939 1537 
Helpline: 0800 328 4257


The Urostomy Association  
Tel: 01889 563 191


The Ileostomy and Internal Pouch Support Group (IA) 
Tel: 0800 0184 724

Online ostomy sites and forums


Living with a Stoma 

Ostomy Lifestyle 
OstomyLifestyle Facebook page



Cancer support groups and associations

Macmillan Cancer Relief 

Tel: 020 7840 7840

Helpline: 0808 800 1234 


Beating Bowel Cancer 
Tel: 0845 719300


Bowel Cancer UK 
Tel: 020 7381 9711



Cancer Research UK 
Tel: 020 7242 0200

Crohn's and Colitis support groups

Crohn's & Colitis UK 

Tel: 0845 130 2233
or 01727 844 296




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