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Coloplast Care

Bowel care

Here to help

At Charter we offer a range of services to help you manage your condition and get on with doing the things you love to do.

Complimentary items

Complimentary items

In addition to your prescription items we provide a range of complimentary products specifically designed to support your routine, available on request when you place your orders.

 These include:

  • Dry wipes
  • Disposal bags
  • Wet wipes

Coloplast Care

We're here to help

We're here to help

It’s only natural that you will have questions and concerns as you get used to the idea of using an anal irrigation system like Peristeen.

Introducing Coloplast Care

That’s why we offer Coloplast Care, a team of individuals who provide dedicated support to users every step of the way, as they get used to Peristeen.

Day in, day out, we talk to people going through the same feelings as you and we find sharing their experiences and our advice, often helps tremendously.

If you need advice, are unsure about something, or simply just need a sympathetic ear, please don’t hesitate to contact us, by phone 0800 783 1434 or email us at


Out and about

Travelling Abroad 

If travelling abroad please ensure you have enough supplies to last the duration of your holiday. In the event you have an emergency please feel free to contact the Coloplast office in the country of your destination. They can support you with any queries you may have, as well as provide you with information on how best to get the supplies you need. Click here for a list of Coloplast offices around the world. 

Bowel Support Groups

Tel: 020 8954 5759

Back up Trust  
Tel: 020 8875 1805

The Bladder & Bowel Foundation (B&BF)
Tel: 01536 533255
Helpline: Tel: 0845 345 0165
General Enquiries: Tel: 01536 533255

Helpline: 0845 370 8008

Free Information and Advice Line
0800 783 0518

Multiple Sclerosis Trust
Tel: 01462 476700
Free Phone Information Service: 0800 032 3839

Motor Neurone Disease Association 
Tel: 01604 250505

MND Connect
Tel: 08457 626262


Shine Charity
Tel: 01733 555988

Spinal Injuries Association
SIA Freephone Advice Line 0800 980 0501

Spinal Injuries Scotland
Tel: 0141 314 0056
Helpline: 0800 0132 305

Spinal Research
Tel: 01483 898786

Stroke Association
Tel: 0303 3033 100* (Monday – Friday, 9am – 5pm)


Stroke Helpline and information Service
Tel: 01527 903 903

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